Bathcomplex logo featuring a stylized steam cloud and water droplet, symbolizing relaxation and rejuvenation

Terms of Service

1. Acceptance of Terms

Welcome to Bathcomplex. By accessing or using our sauna and bath services, you agree to be bound by these Terms of Service. Our complex offers a variety of experiences including Finnish sauna, Russian bath, hammam, and spa relaxation services.

2. Services Description

Bathcomplex provides access to various bath and sauna facilities, including but not limited to:

  • Finnish sauna
  • Russian bath
  • Hammam
  • Steam rooms
  • Spa and relaxation areas
  • Swimming pools

Our goal is to offer a comfortable rest for body and soul, promoting health and relaxation in a modern bath complex setting.

3. User Responsibilities

Users of Bathcomplex facilities agree to:

  • Follow all securety instructions and guidelines provided by staff
  • Respect other guests and maintain a peaceful environment
  • Use facilities and equipment as intended
  • Inform staff of any health conditions that may affect use of services
  • Adhere to hygiene standards and dress codes as specified for each area

4. Reservations and Cancellations

Reservations for specific services or time slots may be required. Cancellation policies vary by service type. Generally, cancellations made 24 hours or more in advance will receive a full refund. Late cancellations may be subject to fees.

5. Health and Securety

While we strive to provide a secure environment for rest and relaxation, use of our facilities is at your own risk. Individuals with certain health conditions should consult a physician before using saunas, steam rooms, or hot tubs. Bathcomplex is not responsible for any health issues arising from use of our facilities.

6. Privacy Policy

We respect your privacy and handle all personal information in accordance with our Privacy Policy. By using our services, you consent to the collection and use of information as outlined in that policy.

7. Limitation of Liability

Bathcomplex, its employees, and affiliates shall not be liable for any indirect, incidental, special, consequential or punitive damages resulting from your use or inability to use our services.

8. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes your acceptance of the modified terms.

9. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Bathcomplex
123 Relaxation Avenue
Toronto, ON M5V 2T6
Canada
Phone: (416) 555-7890
Email: info@bathcomplex.com